To the editor:
Persons travelling throughout Southwest Florida via Southwest Florida Airport should make themselves aware of the services that skycaps provide to them.
They are there to assist with the carrying of your luggage, issuing your boarding passes, checking your luggage at the curb and providing wheelchair assistance to those who require it.
These services are provided to make your trip easier and save you the chore of hauling your luggage through the terminal. This also applies to persons flying into the airport. Wheelchair assistance is always available at the gate when you de-plane and skycaps are there to assist taking your luggage from the belts and assisting you to the arrivals curb or your vehicle.
Skycaps are not directly employed by the airlines. They work for vendors who contract with the airlines. Most Skycaps rely on the generosity of the people they are providing the service for. It is greatly appreciated when a customer offers a tip for the skycaps when they provide a service. Put yourself in their shoes, wouldn't you appreciate a gratuity for your service?